Philly 311
Call 3-1-1 for information or help with the City of Philadelphia Government services. We can be reached directly at (215) 686-8686 if for any reason you can't dial 311.
Hours of Operation
- Call Center: Monday-Friday, 8am-8pm.
- Walk-In Office: Monday-Friday, 8:15am-4:15pm.
- Closed Saturday, Sunday, and Holidays.
Note: The above descriptive information came from the agency's About Us page.
Info
- Email: Philly311@phila.gov
- Mobile App: Philly 311 (Android)
"Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!"
In The News
- Philly311's new chief wants to get city agencies to use more data, Technical.ly Philly, September 24, 2018.
- Ideas Worth Stealing: Civic apps to inform citizens, provide access to government, Newsworks, November 20, 2015.
Categories:
- Does-Information and Referral
- Is-Government Agency
- Issue-Information Advocacy
- About-Philadelphia
- Does-Event Calendar
- Issue-Civic Engagement
- Issue-Community Communication
- Issue-Philadelphia Neighborhoods
- Issue-Philadelphia Government
- Serves-Mobile Device Users
- Is-Directory
- Does-Resource Directory
- Is-Reference Source
- Is-Resource Page
- Is-Hotline
- Is-Database