Philly 311: Difference between revisions

Latest revision as of 15:42, 5 February 2026

Call 3-1-1 for information or help with the City of Philadelphia Government services. We can be reached directly at (215) 686-8686 if for any reason you can't dial 311.

Hours of Operation

Call Center: Monday-Friday, 8am-8pm.
Walk-In Office: Monday-Friday, 8:15am-4:15pm.
Closed Saturday, Sunday, and Holidays.

Note: The above descriptive information came from the agency's About Us page.

In The News

Philly311's new chief wants to get city agencies to use more data, Technical.ly Philly, September 24, 2018.
Ideas Worth Stealing: Civic apps to inform citizens, provide access to government, Newsworks, November 20, 2015.

Info

Email: Philly311@phila.gov
Mobile App: Philly 311 (Google Play)

@@ Line 1: / Line 1: @@
-http://www.phila.gov/311/
+[http://www.phila.gov/311/ phila.gov/311]
+Call '''3-1-1''' for '''information or help with the City of Philadelphia Government services'''. We can be reached directly at (215) 686-8686 if for any reason you can't dial 311.
+''Hours of Operation''
+*Call Center: Monday-Friday, 8am-8pm.
+*Walk-In Office: Monday-Friday, 8:15am-4:15pm.
+*Closed Saturday, Sunday, and Holidays.
--1-1 (215-686-8686) is the only number you need to call when you need information or help from the City of Philadelphia. It will revolutionize the way you get information from your City government.
+<br>''Note:''&nbsp;&nbsp;The above descriptive information came from the agency's [http://www.phila.gov/311/aboutus/Pages/default.aspx About Us] page.
-Philly311 will help eliminate the need to sort through the 500 phone numbers and hotlines available to contact the City government. You can always call 3-1-1 and a customer service specialist will connect you to the information and services you need.<br>
+==In The News==
+*[http://technical.ly/philly/2018/09/24/philly-311-graham-quinn/ Philly311's new chief wants to get city agencies to use more data], Technical.ly Philly, September 24, 2018.
+*[http://crossroads.newsworks.org/index.php/local/keystone-crossroads/88343-ideas-worth-stealing-civic-apps-to-inform-citizens-provide-access-to-government Ideas Worth Stealing: Civic apps to inform citizens, provide access to government], Newsworks, November 20, 2015.
+==Info==
+*Email:&nbsp;[mailto:Philly311@phila.gov Philly311@phila.gov]
+*Mobile App:&nbsp;[http://play.google.com/store/apps/details?id=com.publicstuff.philadelphia&hl=en Philly 311] (Google Play)
+==See Also==
+*[[Where to Find Free Nutritious Food During COVID-19]]
+[[Category:About-Philadelphia]]
+[[Category:Does-Event_Calendar]]
+[[Category:Does-Resource_Directory]] [[Category:Does-Information_and_Referral]]
+[[Category:Issue-Social Service]]
+[[Category:Is-Government_Agency]]
+[[Category:Is-Directory]]
+[[Category:Is-Reference_Source]][[Category:Is-Resource_Page]]
+[[Category:Is-Hotline]]
+[[Category:Is-Database]]
+[[Category:Issue-Information_Advocacy]]
+[[Category:Issue-Civic_Engagement]][[Category:Issue-Community_Communication]][[Category:Issue-Philadelphia_Neighborhoods]][[Category:Issue-Philadelphia_Government]]
+[[Category:Serves-Mobile_Device_Users]]
+[[Category:Where-City_Hall]]